There are many agents in London who wish to let your property. Choosing the right one is a decision of critical importance. We have over 100 years of experience in letting residential property in Docklands and the City; which added to our regulation by ARLA and membership of The Property Ombudsman scheme provides an unequalled offering to landlords. We can deliver a complete letting service with an optional rent collection and/or management product specific to client needs - whether first time landlord, experienced landlord, portfolio landlord or overseas investor landlord.
Our long established offices are in prime locations in Docklands and the City. Our considerable knowledge of the property market, together with our investment in the very latest marketing and technology, is invaluable in matching desirable tenants with our clients' wishes and achieving the best possible rental income, quickly and efficiently.
We always recommend, without charge, a no obligation rental valuation of your property by one of our qualified and fully trained lettings consultants. He or she will assess your property and provide a complete competitive market analysis to give you guidance on a prospective rental value and considered professional advice on maximizing rents by making a potential improvement to the property and any potential enhancements of furnishings etc. Safety matters, legislation and taxation will also be discussed to ensure your compliance before any tenants move into your property. If you have any questions relating to letting your property or the services we offer you please email or call for without obligation advice, on a formal or informal basis.
Regulation
Most mortgage lenders will want we see a formal rental estimate from an ARLA agent. In addition to our ARLA accreditation we are members of the redress scheme operated by The Property Ombusman. We continually train our pool of talented staff and monitor client and customer feedback closely. Together with our accreditations with the leading professional bodies we aspire to the highest standards in the industry. We understand Estate Agency is a service industry and we why we have to hold our clients and our client's interests in the highest regard at all times.
Convenience
Landlords that instruct us to provide even our most basic service (Let Only) employ us to do something that they can't or don't wish to do themselves. At all stages we try to make the process as convenient as possible for our clients, this includes late opening hours, consistent and clear communication, access to us electronically or by telephone out of hours 'real time' marketing and viewing updates through our website.
Marketing
To ensure maximum market exposure of our clients’ property we have invested in what we believe is the widest range of website 'portals', quality print publications, our own cutting edge website in combination with other media exposure in the industry – even our property boards allow for the details of the property to be sent directly to any potential interested party. We understand that price achieved for a property has a lot to do with the demand we can create for a property.
Database of potential customers
We understand that speed of let is fundamental to nearly all landlords as void periods affect your yield. Due to this understanding we have also invested heavily in our automated tenant database. Our automated tenant database ensures that as soon as you instruct us to let your property the marketing details of your property are automatically emailed and SMS messaged to 100's of qualified potential tenants who may be interested in viewing. The hard part then starts of contacting these potential tenants, assessing their suitability and arranging for them to view!
Communication
Letting a property is often treated as a transaction on an investment with the tenants as paying simply the returns. In this light clear communication as to marketing updates, viewings updates, offers of tenure and the status of execution of the lease are vital in all circumstances.
Confidence
Clients must have confidence that their agents are acting SOLELY in their interests and that the advice they receive reflects this. This is a cultural imperative on which we are never prepared to compromise.
Fees
Our fees will always be competitive with other local quality agents. We aim to always deliver more in terms of marketing and quality of service and aftercare for the same fee that our competitors would charge.
Area
Our accessible late opening offices are located in prime locations close to public transport. Clapham: Abbeville Village, Battersea: Lavender Hill, Fulham: Fulham Road, West Kensington: opposite West Kensington tube, Farringdon near St Pauls, the City opposite Liverpool Street and Docklands: near Canary Wharf ensuring that landlords maximise the exposure of their property throughout our office network.
Our attitude towards its clients has changed little over the 100 or so years. Our objective is still to deliver a premium service to clients with traditional values that fully utilises and benefits from the latest methods of marketing property. Which is why, after over 100 years in business over 70% of our business still comes from recommendations and referrals alone
- a fact we are truly proud of.